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Loyalty, vouchers & lay-by

Bring customers back, and let them pay their way

Reward regulars with points they spend at the till. Sell gift vouchers and give store credit instead of cash refunds. Put goods aside on lay-by while a customer pays them off, or let trusted customers buy on account within a credit limit. Each one is booked properly, so your accounts show what’s owed and what it cost.

Loyalty points

Named customers earn points on what they spend and use them at the till as money off. You choose how much a point is worth.

Gift vouchers

Sell a voucher in seconds and print its code. It can be spent over several visits, and its balance is always one scan away.

Store credit for returns

Give a voucher instead of cash back. The customer keeps the value, and you keep the sale in the shop.

Lay-bys

Take a deposit, put the goods aside and take payments over time. When it’s paid off, hand the goods over and the sale is complete.

Sell on account

Let trusted customers pay later, within the credit limit you set. Going over needs a supervisor.

Payments towards their account

Take money at the till towards what a customer owes. It pays their oldest invoices first.

Booked the way an accountant would

A gift voucher isn’t a sale until it’s spent: the money is held as owed (Gift Vouchers), and moves to sales when the voucher pays for something. Points spent are a sales discount, so you can see what the programme costs you. Lay-by deposits are held as the customer’s deposit, and the sale, its VAT and the stock movement happen when the goods are collected.

Store credit for a return works like a voucher for that customer. Nothing is guessed, and nothing needs fixing at month end.

Know your regulars at the counter

Search by name or phone and the till shows their points, what they owe and their credit limit. Add a new customer on the spot with a name and a number, and they start earning straight away.

Loyalty, vouchers & lay-by: your questions

Can’t find what you’re looking for? Ask us directly, and a person will answer.

What is a point worth?

You set it: for example 1 point for every 1.00 spent, and each point worth 0.01, which gives 1% back. You can also set the fewest points a customer can spend.

Do gift vouchers expire?

Only if you choose an expiry. Check your country’s consumer rules first: some set a minimum period.

What happens if a lay-by is cancelled?

A supervisor cancels it. The deposits are refunded, less any cancellation fee you keep, and the goods go back on sale.

Can a customer pay with points and cash?

Yes. Points, vouchers, cash, card and mobile money can all be used together on one sale.

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